Payment Policy

Effective Date: 10/09/2025

1. Introduction

At E-Bike Adventures HQ, we highly value your safety and convenience. We offer a variety of secure and easy-to-use payment methods that comply with all applicable laws and regulations in the United States.

2. Accepted Payment Methods

2.1 Credit and Debit Cards

We accept all major credit and debit cards:

  • Visa
  • Mastercard
  • American Express

How it Works:

  1. Select your preferred card option at checkout.
  2. Enter your card details, including the card number, expiration date, and CVV code.
  3. Your payment will be securely processed through our encrypted payment gateway.
  4. Once approved, you will receive an order confirmation via email.

2.2 PayPal

Secure Online Payments Worldwide

Pay quickly and securely using your PayPal account.

How it Works:

  1. Choose PayPal as your payment method at checkout.
  2. You will be redirected to the PayPal login page.
  3. Log in to your PayPal account and confirm the payment.
  4. After confirmation, you will be redirected back to our website with your order details.

3. Security and Data Protection

Your security is our highest priority. All transactions are encrypted and processed through secure payment gateways that comply with industry standards.

  • SSL Encryption: Our website uses Secure Socket Layer (SSL) encryption to protect your personal and financial information during transmission.
  • PCI Compliance: Our payment processors are Payment Card Industry Data Security Standard (PCI DSS) compliant.
  • Privacy Policy: Please refer to our Privacy Policy for detailed information on how we handle your data.

4. Customer Support

If you encounter any issues or have questions about your payment, please contact our customer service team.

Our support team is available Monday to Friday, 9 AM to 5 PM EST.

5. Compliance with United States Legislation

All our payment methods and processes strictly comply with the laws and regulations of the United States.

6. Payment Confirmation

After completing your payment, you will receive:

  • Order Confirmation: An email containing your order details and confirmation.
  • Receipt: A digital receipt for your records.

If you do not receive a confirmation email within 1 hour, please check your spam folder or contact our customer service.

7. Currency

All transactions are processed in US dollars. If your bank account is in a different currency, your bank may apply currency conversion rates and fees.

8. Fraud Prevention

To protect our customers and maintain a secure shopping environment:

  • Verification: We may perform verification checks and request additional information before accepting an order.
  • Suspicious Activity: Orders suspected of fraud or unauthorized activity will be investigated, and appropriate action will be taken, which may include cancellation of the order.

9. Changes to Payment Options

We reserve the right to add or remove payment methods at any time. Updates will be posted on this page. We encourage you to review this Payment Options page regularly.

10. Terms and Conditions

By making a purchase on ebikeadventureshq.com, you agree to our Terms and Conditions and Return and Refund Policy.

E-Bike Adventures HQ
ebikeadventureshq.com
United States
10/09/2025